Player Support
Account issues, gameplay questions, bug reports, and general help with the Syllog platform.
support@sylloggames.com
Response within 24 hours
Billing & Payments
Questions about Syllog Credits, Pass subscriptions, charges, or refund requests.
support@sylloggames.com
Response within 24 hours
Press & Media
Media inquiries, press kits, partnership opportunities, and coverage requests.
support@sylloggames.com
Response within 48 hours
Report a Player
Report cheating, harassment, account theft, or any conduct that violates our Terms of Service.
support@sylloggames.com
Reviewed within 48 hours
Send Us a Message
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Quick Answers
How do I reset my password?
On the Sign In page, click "Forgot password" and enter your email. A reset link will be sent to you.
Can I get a refund on SC Credits?
All purchases are generally final. Contact us within 48 hours of purchase for exceptional circumstances.
How do I cancel my Pass subscription?
Email us at support@sylloggames.com with your account details and we'll process the cancellation immediately.
My game progress isn't saving — what do I do?
Make sure you're signed in to your Syllog ID. Progress only saves for logged-in players. Contact us if the issue persists.